1st Class Windows

5 Smallbrook Cottage, Clehonger, Hereford, Herefordshire, HR2 9TP Directions

Tel 01432 354476

Reviews

1st class windows hereford installation of conservatory
1
had a conservatory installed in 2008 by 1st class windows from Hereford. i now have a door that doesnt shut properly and a leaking roof. i have a 10 year insurance application of which is not worth the paper its written on as i cannot contact anyone from the company. A number that goes straight to answer phone, another number that just rings and rings. never again will i be recommending this cowboy company to anyone. i am now going to have to pay out of my own pocket to get this damage repaired.
Cancel Update
1000 characters limit
1st class windows and conservotories
1
worst firm ever my conservotorie was only fitted in june this year lots of problems cant get hold of them I have had to pay a real window firm in Cirencester to repair it they should not be allowed to advertise themselves I am reporting them to anne robinson at watchdog so others don't have to suffer
21 Oct 2015
Did you contact Ann Robinson at watchdog ? from EWinstone
Cancel Update
1000 characters limit
Is Richard Davies (1st class windows) still in business?
2
1st class windows installed a new conservatory for us and we were very happy with it, had a leaky skylight which was fixed promptly (about 2 years ago)
Got another leak in the roof now and cannot get hold of anyone at 1st class windows, original phone number "not recognised", found 2 more numbers on internet, 1 does not take calls and instructs caller to hang up, the other goes to voice mail but no-one returns the call. No response to e mails either. Pity as we were happy up till now, but 10 year warranty is useless if you cant contact them, and although they claimed FENSA membership that seems to be incorrect
09 Oct 2014
I was in exactly the same situation as you but I managed to get hold of them try this number 07939121325.

Best of luck because are the worst company I've ever dealt with
Cancel Update
1000 characters limit
Save your money , time and energy, go elsewhere
1
Installed two windows and sliding patio doors in May 2014. Appear good quality and I am happy with appearance of installation.
However the sliding door does not close properly being about an inch out of true, Intaller told me it was because of way glass had been installed causing bowing and it would eventually straighten. It has not.
When Richard Davies came to inspect it he offered to take glass panel out and turn it around . Luckiliy he did not have the correct hammer to do this. I was worried this would affect the e properties of the glass.He arranged to return another day but turned up early while I was out. Promise by lady staff for him to call back not materialised. Not registered with fensa as claimed on website and G'tt turned up about 3 months later. Cannot use sliding doors as arthritic hands mean I have not strenght to pull door into frame. GO ELSWHERE .
Cancel Update
1000 characters limit
Avoid this company at all costs
1
Have had nothing but problems with the actual windows themselves and the proprietors. Terrible installation to the point where I have had to spend money on repairing the damage they have caused to ceiling, walls etc. manufacturers had to come out to inspects the quality of the goods after many complaints. The proprietors have appalling communication skills between themselves leading to a replacement window taking 7 weeks after being promised 3 at the very most. To top it all off I've now discovered that they've not registered the installation with FENSA. SAVE YOURSELVES TIME AND MONEY BY USING A DIFFERENT COMPANY
Cancel Update
1000 characters limit