1010 Taxis

Shocking firm unreliable liers then turn up in a car that stunk like a wet dog I only gave them 1 star because I couldn't leave them none

Called the office, asked if the car takes 4 people, was told yes. Driver arrived 15 minutes late at 23:30, told us he doesn’t take 4 people, was left stranded. Called the office they said the drivers work for themselves but they will report him. Brilliant, had to walk home

I have always used a card payment method. For the first time my card payment was declined due to some bank error so I offered the driver that I will make payment once I have dropped my children off to school as we was getting late and I explained him how I am regular customer of theirs and use this service on a daily basis.What the driver decided to do as I explained left his cab to shout across the street that you have not paid me when I clearly explained him I will call the office and make a payment. It was so embarrassing as all the parents stopped and started to look he was so rude had no decency for my children as they go to that school. Then it did not stop he kept trying to take payment out of my card which eventually resulted in my bank to block it so when I did call the office they lovely receptionist could not also take the payment.Then he started to follow me out of the school in his car shouting you haven’t paid me all the parents are looking at me thinking what’s going on

Service is a joke Amy on phone is very snappy and rude wouldn't let me speak!!!

We have used 1010 for the past year booking includes a return. The driving is often careless and exceeds the speed limit. They usually arrive 10 minutes early for return trip. The past 2 times we have had to wait outside the pub in torrential rain and sleet after waiting 25 minutes and last night 40 minutes. Plan to change taxi company from now on.