1 Touch Repair Centre
Magdalen St, Basildon, SS14 3AL Directionshttps://www.yell.com/biz/1-touch-repair-centre-basildon-8398439/#view=map
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Reviews
14 Feb 2022
AVOID
1
My insurance company arranged for my car to be repaired here after an accident that was not my fault. The car was returned only part repaired. Still damage on one of the doors and the wing mirror. The car went back again for them to rectify however the second time it was returned we noticed that the colour of the door was a completely different shade to the rest of the car. At this point my hire car had been cancelled too. We chose to take our car elsewhere after this where it was repaired perfectly first time! Terrible service
03 Feb 2022
Rubbish service
1
Car booked in for 6 weeks with coutesy car 30 mins before they were due to pick up my car with coutesy car got call no courtesy car available couldnot say when they would have one not even sorry .spoke to Dominic in head office no help at all .Avoid at all costs
21 Jun 2018
Dont touch one touch
1
My review keeps being deleted.
No function to add no stars
One touch moved my car to an unauthorised repair centre without my or my insurance companies knowledge/permission, who then moved it to a secure compund (a field nearby with no gates no security) we just drove in and drove it out! They had removed major parts and over estimated repair costs to the point my insurance company were going to write it off. Its since been successfully repaired elsewhere within insurance limits with no issues.
DO NOT USE THIS COMPANY
No function to add no stars
One touch moved my car to an unauthorised repair centre without my or my insurance companies knowledge/permission, who then moved it to a secure compund (a field nearby with no gates no security) we just drove in and drove it out! They had removed major parts and over estimated repair costs to the point my insurance company were going to write it off. Its since been successfully repaired elsewhere within insurance limits with no issues.
DO NOT USE THIS COMPANY
11 Apr 2018
1 touch? More like magic touch!
5
Had my car repaired by the guys at Basildon, what a fantastic job they did. My car is only 6 months old and I'm very fussy about it, it gets cleaned weekly by me!
I was worried I'd see the repaired area but John and Shaun put my mind at rest when I spoke to them, they were right, the paint finish and shine is better than factory!!
Thank you so much guys, you get my vote. Keep up the high standards.
I was worried I'd see the repaired area but John and Shaun put my mind at rest when I spoke to them, they were right, the paint finish and shine is better than factory!!
Thank you so much guys, you get my vote. Keep up the high standards.
16 Mar 2018
My number plates were stolen off my car at this repair garage
1
Do not use this company. My car was sent there through 3rd party insurance company through non fault accident. No communication had my car for two weeks. Never did the work and my cars number plates were stolen whilst in their care. They were not interested in the fact that my cars identity is now in the hands of criminals and I will suffer the consequences. Offered £200 for my loss. How on earth does that cover what I'm going through. Did not accept taking legal action.