How to choose a window cleaner

How much do you charge?

• The price will depend on a variety of things including how many windows there are and their size, how often you want them cleaning and the area in which you live.
• Ask a window cleaner to quote for cleaning your windows.

How do I pay you?

• Most window cleaners collect money when they do the job, but if you are unlikely to be in, then check if you can send the window cleaner a cheque in the post.

What method do you use?

• Most window cleaners still use cloths, squeegees and scraper blades for houses. But for taller buildings such as blocks of flats and businesses, window cleaners increasingly use water-fed poles—light poles that carry water to a brush head. They're safer for window cleaners as they don't need to climb ladders.

How often will you clean my windows?

• Most people opt for having their windows cleaned every month, but if you want them doing less often, or more, then check that the window cleaner can do this.

Will you always come on the same day of the month?

• While it's unlikely, given the unpredictability of the weather, changing holidays and so on, the window cleaner should be able to guarantee a certain number of cleans a year.

How will you clean difficult areas?

• Not all windows are accessible. For example, access to the back of your property may be through the house or some windows may only be accessible from the roof. So ask if and how the window cleaner would deal with these.
• Similarly, if a window cleaner needs you to leave a gate unlocked to get access to the back of a property, ask if the window cleaner would be happy to ring you the day before to let you know when to expect them.

Are you insured?

• A window cleaner should have public liability insurance to cover damage to your property if, for example, they dropped a ladder on your car or smashed a window.