Cleaning - domesticWhat experience do you have?
- Find out what relevant experience the cleaners have and how long they have been in business.
- An experienced, reputable cleaner should be able to provide a list of references from satisfied customers.
- For your business it's good to know the cleaners use the latest equipment and that the products are the best quality.
- In your home, sometimes cleaners bring their own equipment and materials—others will prefer to use yours. Clarify this at the first meeting.
- Services vary but the basics usually include dusting, vacuuming, wiping surfaces, mopping floors, and blitzing kitchens and bathrooms.
- A major one-off clean or spring-clean could also include windows, cleaning ovens and fridges, and the inside of cupboards.
- Agree with the cleaners in advance what you want them to do.
- Some cleaners and agencies have their own public liability insurance, so if the cleaner breaks something you will be covered by their insurance.
- If you have accidental damage cover as part of your house contents insurance, you should also be covered, but do check.
- It is important to find out how a company vets its cleaners. Ask how many interviews they conduct, what background checks they make, whether they visit a potential cleaner in their own home to assess their personal standards of cleanliness, and whether they check references.
- A personal recommendation from family or friends may give you more peace of mind on this score.
- Charges for cleaners vary depending on what part of the country you live, the size of the property to be cleaned, the nature of the job, whether it's a one-off spring clean or a regular clean.
- Some cleaners will have a minimum charge.
- To check you're getting value for money, it's worth shopping around and comparing a few prices.
All guides on Yell.com are provided for general guidance only, do not constitute legal or professional advice and are not intended to be exhaustive.
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