Vauxhall - Arnold Clark
Clough Street, Stoke-on-Trent, Staffordshire, ST1 4AS
- Tel: 01782 580977
- Vauxhall Approved Servicing
- Van Servicing, MOT & Repairs
- Genuine Parts & Accessories
- Latest Diagnostic Equipment
- Transparent Pricing
- Factory Trained Technicians
Bad customer service
02/11/2013 by LeeJ4
My son took his car into these people on the fri morning to have a problem with the car fixed. No one from the service department rang him anytime during the day to let him no the progress of the or the problem, He rang them late on fri only to be told the service dept was closed, so rang on sat, after waiting and waiting for the phone to be answered it never was. So had to ring again only to be told that the dept had closed again till mon. So is now left without his car until then and still nobody has rang. This is absolutely unacceptable do not deal with these people they are a total waste of time and do not care about the customer. No courtesy car was offered no one rang my son to let him know the progress, do not deal with these cowboys!Report this
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