814 Old Kent Rd, London, London, SE15 1NQ
- Tel: 020 7635 6061
Tile Giant stock ceramic, porcelain, mosaic, stone, slate and natural wall and floor tiles. They also sell adhesives, grouts, tools, under floor heating and all ancillary products to complement their range.
Services and products
- Marble / Granite
- Natural Stone
- Tools & Accessories
- Car Parking
Provided by The Local Data Company
17/05/2013 by Bazzman
Purchased £460 worth of tiles, adhesive,grout and edging from tile giant all quantities worked out by them. A full pack of adhesive over and the edging was rubbish quality. Went for refund on unopened adhesive and edging but was told no refunds on anything! Evidently company policy! They are not the cheapest and surrounded by competition who do refund so STAY CLEAR!!Report this
20/01/2012 by RCOURTEL
Just taken delivery of several hundred pounds worth of tiles from Tile Giant but not without considerable confusion and headache. We received conflicting advice from 4 different members of staff about whether our tiles need sealing or not... in the end I took our sample tile to another tile shop and asked them. Being told by the manager of one of Tile Giant stores that his answer was definitive as he was the manager was somewhat undermined when the opposite advice was given by the 'manager of online sales'! I think they were just trying to sell us their overpriced sealant products Took delivery of the tiles. I know they contract this out but they should still take responsibility for the service. The lorry arrived with just the driver to unload over 400kg of tiles. Simply, he wasn't physically capable of doing it. He ended up on the floor trying to pull the pallet trolley and I had to help him (I'm a 5'2", 9 stone woman). He then just left the whole pallet on the side of the road between 2 parked cars - saying it's a matter of insurance and health and safety. Spoke to Tile Giant on the phone and they said it's not their problem basically, not even a murmur of the word 'sorry'. SO I had to carry the 32kg boxes from the road to our front garden so they didn't get crushed by cars in the road. I am covered in bruises and strained muscles now. It's health and safety gone mad, not to mention serious corner cutting! Will never use Tile Giant again and would counsel a safety warning before you do.Report this
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