34 Oxlea Rd, Torquay, Devon, TQ1 2HF
- Tel: 01803 505505
SIMPLY OUTSTANDING SERVICE IN TORBAY!
Don't use - terrible service
24/09/2013 by Lynn4
We pre-booked an 8 seater taxi for 11.30 p.m. to take us back to our hotel after a wedding we attended. There were 4 adults and 4 children, ranging from 9 to 2. The taxi did not turn up and when we called the operator said we had never booked and they did not have anyone working. We had used this company to take us to the church that morning and we had booked both the journey to the church and the return trip the evening before. We even reminded the taxi driver of our return booking when he dropped us off. The operator was more than unhelpful and couldn't suggest anyone else to use. In fact when we got unhappy and said it wasn't good enough he hung up on us. It then took us another hour to find another company - bearing in mind we were sitting outside in the rain with children, who were crying, The new company had to do two return trips to collect us all so the last child got back to the hotel at 1.30 a.m. Be warned if you try to use this company - they probably wont turn up!!!Report this
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