16a Providence Street, COVENTRY, West Midlands, CV5 6ED
- Tel: 024 7667 7223
29/07/2012 by pauldwhyte
What a poor service that almost ruined our night.. We booked 2 months in advance, paid a deposit and received confirmation. This was for a family celebration for a birthday, so were relying on the minibus to meet our restaurant reservation. We called after the bus did not arrive and were told "oh, it's on the way".... the "oh" told me they had forgotten us. We received a text 15 mins later saying it was on the way. Another text 2 minutes later told us the driver was caught in traffic..... We called them to be told that there was a tyre problem... - get your story right, credibility now shot.... Another call in 10 mins tells us we won't see a minibus for another 40 mins (by now an hour later than booked) We told them this was not acceptable and made them send taxis. Taxis arrived 20 mins later and we arrived at our meal an hour late, with other friends sat waiting. The icing on the cake was a text message saying that although they made us late, they could not pick us up an hour later and that we would have to wait 2 hours! Suffice to say, we told them to forget it and booked three taxis home. Had they have fessed up and admitted they forgot us, i would have accepted an apology. As it stands, to forget us, to then lie, and lie and lie again and then not remedy the situation by picking us up an hour later (after they made us an hour late), is just, as my review is titled, 'simply shocking'.Report this
14/07/2012 by RegM
We booked an 'executive mini bus' for a corporate group outing to Royal Ascot this year and paid for a Mercedes luxury mini coach. On the day of departure we were greeted by a 14 year old LDV mini bus with John and Micks plumbing emblazoned down both sides. This was embarrassing and disappointing to say the least, I have made 14 phone calls to this company in the last 20 days and not once have they had the courtesy to return my call. My advice - do not pay anything up front to these cowboys!Report this
Very good service and very reasonably priced
18/01/2012 by S_Burnes
I booked a minibus to take me and my extended family(12 adults and 3 children) from Coventry to East Midlands airport and booked a return journey. The bus arrived on the agreed time and was very new and clean. The driver helped with the luggage and was very polite and smart. It iwas a reasonably long journey with kids but it was made to go very smoothly. Would recommend me2uminibuses to everyone everytime and will be using them again in the future!Report this
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