148 Cowley Rd, Oxford, Oxfordshire, OX4 1JJ
- Tel: 01865 599937
- Sales, Service, Repair
- Custom Built
- Spares And Parts
- Routers And Networks
- Ink Cartridges
- CD's And DVD's
MCM Computers specialise in repairing and upgrading personal computers. They also offer pre-built, custom build computers to business and home users. They stock a wide range of PC parts & cables.
18/11/2012 by mali2129
I generally think carefully before giving bad reviews but MCM deserves it completely. I took my laptop to them on a Thursday evening to get my CD drive and wireless card repaired and was told they'd call me on Friday or Monday with the repair details and cost. I never got the call. Went into the shop on Monday afternoon and was told to come back on Tuesday. Came back on Tuesday and was told the shop was closed because it was undergoing renovation! I let my frustration be known at this point and was told it'd definitely be done by Wednesday. To cut a long story short, they dragged the situation for a few more days, eventually telling me that there was something wrong with the 'motherboard' (other reviewers have had a similar experience). At this point, I requested they restore the laptop to the condition I left it in and return it to me. I picked it up on the Friday and was told there'd be no charge (as if I would have paid anyway). Took the laptop home, and rebooted it, only to find myself in a 'Disk error - press any key to restart' loop. I'm infuriated that these idiots have destroyed a perfectly functioning machine and wouldn't go near them again with a 10 foot pole. I would recommend the University computer service (which offers discounts for students). You may have to pay a bit extra but at least you'll know qualified people are dealing with your computer.Report this
TERRIBLE, RIP OFF!!!
31/10/2012 by jayjayjay
MCM COMPUTERS on cowley road oxford are a bunch of con artists and rip offs. Charged me triple the price to repair my laptop (charging socket), then a few days later the same problem occured, took it back to them & they repaired it and it kept happening, finally they told me the mother board was burnt out and that there is no more they can do for me so i ended chucking it out and buying a new one. My friend took her laptop to them & was told the same thing that the mother board was burnt out, when she took it to another shop they said there was nothing wrong with the mother board & were able to fix it. Another friend took their laptop to them to get fixed, they didnt go back until a few weeks as they were away on holiday, again it was a charging fault & mcm told them they were unable to fix it, so they gave it to a friend to fix who realised that the hard drive was missing! I would AVOID them at all costs, they are a bunch of cons, frauds!!!Report this
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