3 Barrack Square, Chelmsford, Essex, CM2 0UU
- Tel: 01245 500499
Lance James is a jewellers that sell a wide range of rings, bracelets, necklaces and earrings.
Services and products
- Engagement & Wedding Rings
- Diamond Jewellery
- Cufflinks & Studs
- Bracelets & Bangles
- Antique / Collectable
Provided by The Local Data Company
19/08/2012 by 23NR
I have been a regular customer at Lance James in Chelmsford, but as of last week I am sorry to say that I won't be giving them my business any longer. The inflexibility and outright rudeness of the staff came as a genuine shock. I was not listened to as a customer and was even told that I was "greedy", which is not only insulting, but also highly unprofessional. Had staff taken the time to just hear me out and then spoken to me with some common courtesy, it could have been a very different ending entirely. Nice jewellery, which is thankfully widely available, so in future I will fuel my pandora habit elsewhere.Report this
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