49 Kings Rd, North Ormesby, Middlesbrough, Cleveland, TS3 6NH
- Tel: 01642 250707
09/10/2012 by Sam93
Ordered a delivery from Kings Pallace, it took 2 hours for us to recieve our food.. We rang after an hour to see how long it was be and they told us it was 'around the corner'.. Rang again after 1hr 40mins and were told the same. Staff dont seem to care that we are sat waiting for our order just say the same thing every time we rang. Food came and it had obviously been sat in the delivers car for a while. Chips were cold and soggy, curry had leaked everywhere! Prawn crackers were like plastic. Very disapointed. We were still charged £1.50 for delivery even after waiting for 2 hours! No appology and driver then had no change and said he could give us the food unless we had change to pay for it because he couldnt change a £20 note. I rang to tell them our complaint, no appology we were told they were busy. Its a tuesday night so i dont see why they cant handle it. Obviously need some lessons in business!!Report this
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