Ian Grieve (Falkirk) Ltd
95 Glasgow Road, Camelon, Falkirk, Stirlingshire, FK1 4JW
- Tel: 01324 462151
- MOT Testing Station
- 3D Laser Wheel Alignment
- Free Collection & Delivery
- All Makes & Models
- Class 4 MOT's
- Free Courtesy Car
Would not go here again!
07/06/2013 by grd
Bought a used car from this dealer, with warranty. Soon after purchase it developed an intermittent fault which put it into limp mode. At one point it even lost all power in the fast lane of a dual carriageway, nearly causing a bad accident. Dealer was unable to diagnose / rectify the fault even though the car had spent over 2 weeks in total in their workshop. No courtesy car was offered - we asked and were told none were available. We eventually returned the car and asked for a refund as we didn't feel it was safe to drive. Even after writing a letter of complaint, and haggling with them, we were only offered 75% of the purchase price. That's an expensive 3 months motoring, especially when the car spent a good chunk of that time in the workshop! In the end we felt we had no choice to accept this offer as we live out in the country, desperately needed a car for work and couldn't afford to buy another until this was resolved. There were some small positive points... Firstly, when we first bought the car, the salesman couldn't have been nicer or more helpful. I should also point out that when a minor fault was found during the pre-delivery inspection of our car, and the dealer had to wait for a part to be delivered, they did provide us with a courtesy car.Report this
17/04/2012 by Davidmhs
Spent a couple of hours with salesman and said that I'd call him the following morning but I was 99% confident that we had a deal. Late the following morning I received a call to say that the vehicle had been sold by one of his colleagues who taken a deposit on it !! A real good waste of time!! Poor form !!Report this
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