Hertfordshire Car Centre
Fiddle Bridge Lane, Hatfield, Hertfordshire, AL10 0SP
- Tel: 01707 708595
Hertfordshire's premier Indoor showroom, catering for all your motoring needs.
Hertfordshire Car Centre is a used car dealer in Herfordshire stocking a wide range of second hand cars at great prices. Visit us today for affordable used cars.
07/09/2013 by TheCooks
I recently purchased a BMW X3 from Hertfordshire car centre and from the initial phone call until my last meeting I have been impressed. After our car developed a fault on rear wiper and the air con (no fault of the garage) I contacted the initial sales person Craig and between him and he's colleagues Paul and Grant they arranged for the car to be collected, left me a curtesy car and fixed the problem and returned the car without any fuss. The air con issue couldn't be resolved while they had it due to a part having to be ordered, i was then contacted by their air con guy who spent hours sorting out the problem which is now running properly. When the problems occurred my wife looked at the feedback on here and we were a little bit concerned but how they have performed has exceeded any expectations. I don't usually go in for this type of website feedback but feel its deserved. When you buy a second hand car teething problems will occur its how they're handled which is important. Will be buying from here again!!Report this
Peugeot 207 with lots of problems - WOULDN'T REFUND IT
16/08/2013 by ssellek
I bought a Peugeot 207 from this garage, on the way home the exhaust dropped down, two days later the car developed more faults such as Anti-Pollution Failure message every time the engine starts, once the engine is off a loud fan stays on full power for 10 minutes even if the car hasn't been driven. The garage did not want to give me a refund even though the car was undrivable. Poor.Report this
08/07/2013 by Jimmyh77
Friendly at first but after purchasing the car major engine component failed, after contacting them a few times it was clear that they did not want to cooperate and continuously stated its up to warranty when warranty did not cover the problem. Clearly they did not want to show any interest in after sales customer service, was left with a hefty bill. My advice avoid this place.Report this
Cannot fault at all
10/05/2013 by Blakey_82
Purcahsed a car here last week. Engine Management warning light came on shortly after delivery. They were very helpful on the phone and they came out same day to take a look. Technician gave what i believe to be a reasonable explanation, cleared the fault code and said it may come on again - if so call back straight away. It did come on and they have got hold of a new part fitted it and they are getting it back to me tonight (following day). All under warranty FoC. Second hand cars will always have their quirks and that isn't their fault. (If I expected perfection I would have bought brand new!!). Their service in resolving this issue has been prompt and effective. Cannot fault.Report this
12/03/2013 by jamiemcc87
After buying a car from this company, a problem arose with it. I took it back to them using the 1 year warranty they gave me. I spent 2 hours at the MOT Test Centre that the salesman took me to, only to be told the car never had a reverse light. I then took the car to a main dealer for a service, to be then charged £90 for the part to be fixed, which should have been fixed under Hertfordshire Car Centre's Warranty. Basically the warranty is worthless as they cant fix anything, and it's not even their own garage, its an MOT Test Centre. They offered a refund of the £90, but never refunded me, even after phonecalls and emails, with them saying they would do so. Wouldn't bother with this company, go elsewhere. Warranty is not worth the paper its written on.Report this
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