318 Clepington Rd, Dundee, Angus, DD3 8EL
- Tel: 01382 858199
GLEN CROSS CAR SALES DUNDEE A PLUS
26/09/2013 by EMASON
We recently purchased a used BMW from Glen Cross and Alistair the garage manager was fantastic in how he dealt with us. Helpful, polite and accurate in his information and feedback to us in the buying process. We would buy again. The owner Charles (I think) gave us a great deal, that we are happy with. We agreed to purchase the car on a Sunday after an extended test drive, which was not an issue, and agreed to buy the car. my wife picked it up on the Thursday and we are still very happy with it. No garage is perfect - no car is perfect. But we feel that Glen Cross came close! EWAN MASONReport this
DO NOT TRUST OR BUY FROM HERE!!!
01/04/2013 by couttise78
***Attention car buyers!!**** I have been dealing with glencross motors since Jan 13, during which time I've applied for credit for 3 cars. The first they were more than willing to sell me was an astra convertible... that didn't convert! When I pointed this out to them mid-sale, they put it in the garage then told me 2 wks later, after numerous phone calls from ME, that to get the car to do what is says on the tin, this was 2 cost me an extra £2000. The 2nd car I picked (an older beamer) they said I could get credit for then they realised the car was too old for credit..another wk on and I pick a 3rd car, a vectra. Being a single parent, working full time and being without a car for over a month now I was desperate! It was sold to me knowing that the clutch needed fixed. Alistair-the manager said and I quote 'the clutch needs fixing but it's drivable just now so just bring it back in a week or so and we'll fix it' Great! Or so I thought, but now when I try to get an app to fix this, Alistair now curtly informs me 'there was nothing wrong with the clutch when u left here...it must have been you' furious and irate do not even come close! The car will not go into gear, it's a death trap as its now jumping out of gears whilst I'm driving. When I call to complain or ask to talk to the owner Alistair hangs up in me, switches the answer machine on and won't even give me a time as to when I can go over his incompetent head and discuss this with the owner Charlie sandeman! DO NOT UNDER ANY CIRCUMSTANCE, TRUST OR BUY FROM THESE BANDITS!! Trading standard is my next port of call...after a good few truthful online 'reviews' that is!!Report this
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