George & Sons Tailors
118 Horseferry Road, London, London, SW1P 2EF
- Tel: 020 7799 3232
- Mob: 07941 507 395
- Professional Tailors
- Full Alterations & Repairs
- Including Leather & Suede
- Fitting Rooms Available
- While You Wait Service
- Gents & Ladies Tailoring
fine work, bad customer service
08/02/2013 by casperis007
While the seamstresses were nice and the quality of work was good, beware of their customer service and business policies. I had two suit trousers hemmed. When I picked them up, the one employee mentioned if there was anything wrong to bring them back. When I tried the trousers on at home, they were much too baggy and long, instead of having that slight break. I returned for them to fix them and make them slightly shortly by a few centimeters. When I returned again to pick them up, the owner tried to charge me full price again, another £19!! Bad, Bad Customer Service. He haggled me and I ended up paying half £10, but it should have been free for their mistake. I HIGHLY recommend considering other tailors first. I don't plan on returning and of course, will not recommend to any colleagues or friends. It is very unfortunate.Report this
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