Flowers Of Elegance Florist Belfast
259 Castlereagh Road, Belfast, County Antrim, BT5 5FL
- Tel: 028 90025240
- Mob: 07740 796951
Special Occasions - Weddings - Funerals
Justin Timberlake, President Bush, Gordon Brown and Tony Blair – just a few of the famous people who have enjoyed flowers designed by Flowers of Elegance. Our clients include Parliament Buildings Stormont, Belfast’s Hilton Hotel, Jury’s Hotel, and Queen’s University, to name but a few. Customer service is our number one priority and our reputation is built upon providing the freshest flowers direct from Holland.
Services and products
- Florists online
- Flower arrangements
- Flower delivery
- Funeral flowers
- Wedding flowers
Flowers of Elegance
23/03/2012 by TimMartin999
As the owner of Flowers of Elegance, we thought it was only right to respond to the review below, which was left after the reviewer asked us to deliver flowers, but did not pay for them! We were genuinely sorry that he did not have a good experience with his order, but we thought it was important to set the record straight on this one, as we have tried our best to help. As I'm sure most people will understand, we can't deliver flowers unless they are paid for. The reviewer tried to pay by e-cheque on Paypal. This happens some times when the expiry date on the credit card has passed or if there are insufficient funds in the account. Paypal and I separately advised him that this would take up to 9 days to clear which was well beyond his chosen delivery date. We are genuinely sorry that this reviewer was unhappy, but we can not deliver flowers unless they are paid for. Following his complaint, and to show how passionate we are about our work and our local community, we made a donation to a local children's/youth charity which helps vulnerable young people in our area. As I've said, we really love what we do and we're also very competitive on price. That's why we've designed flowers for 3 Presidents of the United States, many of the Royal family (including Wills and Kate) and two recent Prime Ministers!! Please, please check out our website at www.flowersofelegance,co.uk or visit our Facebook site (Flowers of Elegance Belfast) and have a look for yourself. We hope you like what you see! Thank you for taking the time to read our response!Report this
Terrible service, unprofessional. Avoid this shop.
20/03/2012 by warren_booth
I have ordered from Flowers of Elegance a number of times without issue. This past time (Mothers Day 2012) was a different story. Living in America I have to do my shopping for flowers for relatives in Belfast online. I ordered and paid through their recommend Paypal method. Money was deducted from my account and paid to the company on March 15th, days before the delivery date. Come the delivery date nothing arrived. In contacting the company they said payment was never received (I have bank statements and Paypal statements proving otherwise), and that they would not deliver the flowers. I am now in the process of disputing the Paypal payment. The worst part of this deal was that they never contacted me to state that they had an issue with payment (which would have been their issue, not mine as payment was made and accepted). Therefore on Mothers Day, my mother did not received flowers, or even a phonecall from the company stating there was an issue. Disgraceful service. I will never do business with this company again, nor would I recommend others.Report this
Tell customers about your latest offers and promotions
Reach customers looking for discounts by adding a deal to your page.
Ratings & reviews
Map & directions
- Visa Electron
We accept Cash
Show customers your opening times
Add opening hours to keep customers up-to-date with your availabilty.
Is this your business?
Inappropriate content? Report content