Eden Springs: The Water And Coffee Company
- Tel: 0800 6525564
UK No. 1 for Water Coolers and Coffee Machines ------------- Free SodaStream fizzy drinks maker
Fantastic range of Bottled and Plumbed-in Water Dispenser rental plans from just £3.85 per week! Coffee Machines from leading brands including Kenco and Lavazza from under £1.50 a day.
Get hydrated this year and increase your productivity. Free quote within 3 working hours!
Services and products
- coffee machines & supplies
- coffee suppliers
- drink suppliers
- mineral water
- office equipment suppliers
- vending machine manufacturers & suppliers
- vending machine services & supplies
- coffee machines
- water coolers
Untrustworthy, Uncaring and Rude!! Go Elsewhere!!
22/11/2012 by Goldeneye
I used to sing the praises of Eden Springs until looking at a recent bill to discover that my prices have increased by 10 - 15% without being advised!! After a call to Customer Services I was told that I 'Must have' received one of their letters informing me of the 2 increases. I did not! After being rudely spoken to my the adviser I suggested I may need to take away by two accounts with them if my signed for prices were not honoured. They didn't even care and just said 'Go for it then' sarcastically!! After debating them trying to charge me several early termination fees on top they eventually said they would waiver them. After leaving however I have received another extremely rude call from a horrible lady in accounts who said as we have left a previous 'query' of another incorrect charge 'would no longer be looked at' as I have left and signed contracts to say 'they can do pretty much anything they want' on a contracted account. I therefore must pay it now before they start issuing more late payment charges! Do not trust and do not buy from these overpriced con artists. I have moved to Angel Springs and their service and prices seem amazing!! Poor show Eden Springs, I thought you would value loyal customers of over 5 years but clearly not! ;/Report this
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