28 Beach Rd, Carlyon Bay, St. Austell, Cornwall, PL25 3PH
- Tel: 01726 813141
08/04/2010 by Sonichilltop
Visited on a Saturday night. Arrived a few minutes later than our booking but were made to stand by the side of another customers table for 10 minutes whilst the table was prepared and cleaned with window cleaner!! The restaurant is medium sized but very crowded with the tables being positioned very closely together to maximise the number of customers. We were often knocked and nudged by waiters and other customers whilst they were moving about. When we were finally seated we ordered several popadoms which eventually arrived some 50 minutes later after several reminders. After the popadoms we ordered our starters and main meal. The manager kindly said there would be no charge for the starters due to the long wait. Another 45 minutes passed before the main meal arrived but no sign of the starters. We mentioned about the starters but the waiter wasn’t interested. By this time we were starving and fed up so we just asked them to serve the main course. Two minutes into the main meal the starters arrived and the waiter just threw them down in the centre of the table without saying a word. Overall the food was distinctly average, bland and the service appalling. When the bill arrived we asked to speak to the manager about the poor service. He did not seem to think there was an issue but after a bit of negotiating he knocked a round of drinks off the bill (the least they could do considering we were in the restaurant two and half hours). The restaurant was understaffed, and what staff were there were unfriendly, unprofessional and generally poor. Overall a very poor restaurant – we eat out at Indian restaurants regularly and this was by far the worst we have visited. I would advise you avoid and visit another restaurant nearby. We ate at “Austell’s” a few doors down the following night and received amazing food and great service.Report this
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