200 Church Rd, St. George, Bristol, Avon, BS5 8AD
- Tel: 0117 3709361
- Repairs & Servicing
- Motorcycles & Scooters
- Accident Services
- Local Support On Hand
Really bad service
07/11/2013 by Jojocarr
The customer service I got from this company was disgusting. Even before I bought the bike the guy (I'm assuming the manager) was pretty miserable, but afterwards he really couldn't care less that there was an issue with the bike that needed fixing. Even though the bike came with a 3 month warranty with them I ended up taking it elsewhere to be sorted as it was too much hassle dealing with themReport this
Do not buy from here
01/05/2013 by scoot32
Where do I start?! Bought a used 125cc scooter from e-bikes. Had a 3 month warranty on it which I thought was good. Only I had to take the scooter back 6 times due to problems with it (incl the battery, idleing too high, and problems with the fuel gauge). Three times I took it back to have the fuel gauge repaired only for it to have the same problem a day or two later) The third time it still wasn't fixed but I realised they obviously weren't going to sort it out. They wouldn't give me a refund even though the bike was clearly not fit for purpose. The final time I brought it to be fixed I asked for another battery as it wasn't starting via the button and thought the battery may be the problem. The owner said ok. However, a few days later it again wouldn't start on the button. Sensing something wasn't right I called e-biked and asked for the number of the battery they had put in so that I could check if it was new. Turned out they hadn't put one in even though the owner explicitly told me they had when I picked it up and asked him. He then lied saying he hadn't agreed to that. Apart from the lying, the sullen 'customer service' is appauling! Just under a year later the scooter has failed its MOT by a LONG way. Given I only use it to ride a couple miles down the road to work and back I'd be very surprised if it had even passed the MOT when they sold it to me. DO NOT BUY FROM HERE IF YOU WANT A GOOD BIKE AND REASONABLE CUSTOMER SERVICEReport this
Tell customers about your latest offers and promotions
Reach customers looking for discounts by adding a deal to your page.
Ratings & reviews
Map & directions
Show customers your opening times
Add opening hours to keep customers up-to-date with your availabilty.
Is this your business?
Inappropriate content? Report content