Dream Curtain Designs
195 Old Kent Rd, London, London, SE1 5NA
- Tel: 020 7231 6200
Dream Curtain DesignsDream Curtain Designs offers a fantastic range of modern and traditional top quality made-to-measure curtains, blinds, bedding and accessories.
Dream Curtain designs stock a wide range of curtains, blinds, tracks and poles, bedding and accessories. They also have a curtain cleaning and alteration service.
Services and products
- Roller Blinds
- Alterations / Repairs
- Blinds - Roman / Venetian
- Throws / Covers
- Soft Furnishings - Cushions
Provided by The Local Data Company
10/10/2013 by george778
Oh dear. I wish I'd read Simon's review before I ordered from this company. I just moved into a new flat in south London, and other people in my block said they'd used Dream Curtains. So first of all, we called them and asked them to come round and take measurements. On the day they were meant to do this, they forgot, and we had to call and ask them were they were. The owner of the shop turned up in end, rather flustered, and with some samples (but not the ones we'd asked him to bring), but did take measurements. He suggested we visit his shop on Old Kent road to see more samples. So one Saturday we visited. The shop was busy, with just two people working. One of the men could barely speak a word of English, so we waited for the main shop owner. We waited a long time (they were clearly busy and very understaffed), but eventually he took time to help us choose what he wanted and was very attentive. He then said we'd need to wait two weeks before we could have the blinds fitted which we were fine with. However, we had an appointment on the afternoon the blinds were to be fitted, and requested that they turn up at 9am prompt on the day to fit them. At 9.15 on the day, we got a call from them to say they were running 30 mins late. They turned up at 10.30!!! 90 minutes late. We were not impressed! Then they brought the blinds up to our flat, and it was clear that some of the venetian blinds were the wrong colour, and the curtain pole that we'd gone to great lengths to specify when we were at their shop was also the wrong colour. They went back to the shop to collect the correct colour curtain pole, but said they would have to reorder the venetian blinds. They fitted the rest of the blinds, which are good quality, but they took so long (and were so late) that we were late for our afternoon appointment. They made an appointment two weeks later to come back and refit the venetian, as they had to reorder from the factory. On the day they were due to fit it, they called to say it had arrived, but was again the wrong colour so would have to reorder. They made a new date for fitting (which was today), and were due to fit it at 6pm. At 4.30 I called them to confirm, and they said they had no appointment in their diary, but would see if they had the blind and would call me back. They didn't :( The unfortunate thing is that we bought some nice venetian blinds for our bedroom - we had been using some temporary curtains, but we took them down so they could fit the venetians, and now for the last 3 weeks we've had no curtains. I feel disappointed because I'm all for supporting local businesses over big corporates, but feel like I've been let down by this company. I wish I'd read up some reviews before I'd bought from them.Report this
No show - unreliable
10/11/2012 by simonhhmason
I had spoken with someone at the Old Kent Road Branch and arranged for someone to come to my home to provide a quote. The time came and went and have not heard from them since, they also did not answer their main shop number. Have been let down by them and will try another Company instead and warn others to steer clear also.Report this
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