3rd Drove, Fengate, Peterborough, Cambridgeshire, PE1 5YT
- Tel: 01733 300794
Quality Recycled Car Parts, Cash Paid For Scrap Cars, All The Major ManufacturersScrap Car Collection / Pickup Over 30,000 Parts In Stock, Mail Order / Online Purchasing
Great service, knowledgeable experts
26/10/2012 by Leesy69
I needed a part for my BMW and after ringing several other breakers yards wasnt satisified that I would get the correct part for my particular model. I spoke to Simon in the parts dept who confirmed all the details I needed to double check it was the correct part and his knowledge about it convinced me that if I ordered from them it would be right. It turned out to be exactly right and they packaged and delivered it in double quick time. I certainly wouldnt hesitate to highly recommend DK Salvage to others.Report this
18/11/2011 by honest_reviewer
I ordered a replacement part for my car and DK Salvage sent me something that was completely unusable. That in itself was frustrating due to the inconvenience of having taken the part to a garage to be fitted. But it got worse from then on... I called them seeking a refund, and they were extremely rude to me on the phone. They refused to honour basic consumer rights, and it was very difficult getting them to agree to a refund at all. The item was expensive to post, and they would not refund the postage. Even after I had returned it they tried to claim that I had done so outside of 30 days and so would not refund my money. (They were wrong, since it was still within 30 days, and besides, they were legally obliged to give me a refund. Read more by googling the "Goods and Services Act 1975"). After a number of calls and conversations I was able to get the money back for the item, but not for the postage. I would strongly advice customers to shop elsewhere because of the risk of losing your money, and the frustration of dealing with such dishonest businessmen.Report this
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