COACH BARN BOARDING KENNELS & CATTERY
Christmas Lane, High Halstow, Rochester, Kent, ME3 8TH
- Tel: 01634 251028
- Brick Built Heated Kennels
- Heated Cattery Chalets
- Fully Licensed & Insured
- Collection & Delivery Service
- Open Seven Days A Week
26/11/2013 by stevehedley
I have used coachbarn for the last 15 years and have not had a problem, The lady pics up my dog/s for me and brings them back,they seem to be happy.my dog once had to go into kennels due to work meetings and had a bandage on his leg,the staff arranged visits to the vets to have the dressing changed etc,I have used the on site grooming service and this is also goodReport this
17/08/2013 by sandra_12
never again. wish I had seen these reviews earlier would have saved me a vets bill. my dog was filthy and stank when I collected her. and her bits she had taken with her thrown away. and by the way they are nothing to do with Christmas lane vets contrary to what they would have you believe.Report this
01/08/2011 by 181184
I have just used this kennels for the first (and last) time for my dog whilst visiting family for a few days. The closing time states 5:30 however due to being stuck in traffic we were going to be 15mins late, we called Coachbarn to let them know but we were told (very shortly and quite rudely) that there was no way whatsoever that we would be able to collect our pet that day. I had been driving non-stop for nearly 8hrs to rush to try and get back for her and not being able to collect her then caused distress and upset. I turned up the next morning and when I expressed my dissatisfaction was told that I would have to pay an extra day or I would not be given my dog back. I explained to the woman (who was rude and obviously has no experience in customer service) that I didnt see that I should have to pay an extra days fees because they refused to let me collect my dog 15mins late, if you put your child in daycare and were late due to traffic you wouldn't expect them to refuse you to collect your child!?! However, the woman told me that it wasn't daycare it is a business and you wouldn't go in to Primark after 5pm and ask to be served.....No I wouldn't but then I wouldn't allow a shopkeeper to look after my pet either!!! Would absolutely NOT recommend Coachbarn at all!! They made it clear that their ethic is that they are a business and not daycare for your pets.....really not the kind of opinion I want people to have that I am entrusting with my pet.Report this
Tell customers about your latest offers and promotions
Reach customers looking for discounts by adding a deal to your page.
Ratings & reviews
Show customers your opening times
Add opening hours to keep customers up-to-date with your availabilty.
Is this your business?
Inappropriate content? Report content