Brian Robert Hair Designers Ltd
12 Castle Meadow, Norwich, Norfolk, NR1 3DE
- Tel: 01603 620291
Services and products
- Ladies hairdressers
- Men's hairdressers
- Unisex hairdressers
I cannot advise enough DO NOT GO THIS HAIRDRESSERS!!!!!
12/11/2013 by Pumpkin81
I thought this hair dressers had a good reputation. I went to have some hi lights put in as a t section of foils. I spent 2 and a half hours there. When finished my hair looked the same! There was about 2 strands of diff colour! I expressed my upset at the outcome and was very unhappy. Rather than offer a solution they blamed me for having dark hair and were unwilling to correct their clear mistake. I felt intimidated by their attitude towards me. The whole episode has left me feeling upset and disappointed. I spoke to the manager and the owner and neither of them would take responsibility or offer a solution to correct the mistakes that had been made on my hair. The owner was abrupt and un sympathetic To the point of rudeness. He was unwilling to even see my hair.. I offered to show him, the unpleasant outcome of his hair dressers work. He just spoke to me on the phone. A few days after this I went to my usual hairdressers and asked her to correct my hair and if she could do hi lights for me. She did this and I am now very happy with it. I finally got what I'd asked for. Minus 47 pound wasted on Brian Roberts hair salon!! Who clearly don't know what they are doing!Report this
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