Bedrooms & Kitchens by Henshaws
176 Nottingham Road, Mansfield, Nottinghamshire, NG18 4AF
- Tel: 01623 640646
Beautiful kitchens to suit all tastes and budgets See our extensive displays at our showroom...
Our prices will surprise you - the best is not always the most expensive. Call today for a free no obligation quotation...
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- Kitchen planning & installation
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05/06/2013 by SafeDave
We paid over £4000 for a fitted bedroom which we thought would have the wow factor we are bitterly disappointed with the look, quality, and customer service we received: We had hi gloss doors and expected hi gloss cream sides but we were left with bare carcase sides The wardrobes are a lot taller than what we expected The lighting pelmet was awful The fitters did not clean the wardrobes & drawers still had sawdust inside and writing on units We complained to Henshaws who agreed to rectify the problems at a cost £650 plus £150 to fitters Fitters came and worked for 10 hours and earned £75 each what incentive was there for a quality job. They would not start work until the £650 was paid upfront (instructions from Henshaws) Following there remedial work we ended up with different pelmet lighting which was approx £60 cheaper but to date we have not received a refund Top of wardrobes are filthy covered in wood dust Holes drilled for pelmet lights were drilled using a core drill which was blunt and resulted in the holes being burnt New pelmet still does not look right Wardrobes at least 150 mm to high Writing left on side of units Basically an awful job I would never use Henshaws Again The final cost was nearly £5000 we feel that we have been totally ripped of DO NOT TOUCH THEM !BUYER BEWARE!Report this
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