Beautymed Epilight Ltd
Suite 2, Ferensway House 173, Ferensway, HULL, North Humberside, HU1 3UA
- Tel: 01482 424726
Hull skin specialist
Services and products
- Free Quotes
- Free Initial Consultation
- Beauty salons & consultants
- Electrolysis & laser hair removal
No apologies and no refunds
08/09/2012 by EverGinger
I was wanting to go from brown to light ash blonde, I had already got it to a mousy colour and went to Maclloyds to have it streaked to get the blonde. They streaked it, it was perfect, very light and great cut. I washed my hair two days later and the colour was gone!! It also fried and went ginger. I doubted myself more than the hairdressers wondering if it was my hair been too over processed so I left it 4 weeks and got it redone again at Maclloyds. I asked the hairdresser some advice and she said it was because of the shampoos containing sulphates that it was going ginger so I bought a sulphate free shampoo from them which cost £10 and paid an extra £5 for her to put a toner on it. After she redid my hair and put the toner on, again it looked perfect but when I washed it at home it went back to the same frazzled ginger mess. I'd paid £90 and I wasn't happy. I went back and told them my problem, they weren't sympathetic or understanding (the receptionist was lovely but the hairdresser was patronising). I hate complaining and the hairdresser was trying to convince me this was normal and to keep putting toners on it but I havn't got the time or the money to keep going back for a toner every time I wash my hair! For £90 they should have done a good job. I didn't get angry in the shop but after no offer of refund just an offer of another rubbish toner I decided am definately not going back there. Unless you like been ginger, don't go to MaclloydsReport this
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