1860 Suit Hire at Greenwoods Menswear Ltd
74 Skinnergate, Darlington, County Durham, DL3 7LX
- Tel: 01325 480660
Greenwoods Menswear offer range of formal and casual wear for men. They incorporate 1860 Suit Hire, a hire service for weddings and functions.
Services and products
- Casual Wear
- Smart / Formal Wear
- Wedding Outfits
Provided by The Local Data Company
Poor Quality, Poor Service and Bad Manners
03/10/2012 by FirstReview
I visited Greenwoods in Darlington on a number of occasions trying to buy a pair of shoes they had in the window. They didn't have my size and the gentleman in the shop suggested I ring the Middlesbrough branch. I did, on numerous occasions but no one ever answered the phone. I went to Middlesbrough on Sunday the 2nd September 2012 and bought 2 pairs of shoes and a suit. By the end of September having only worn the items a hand full of times the soles had come away on both pairs of shoes, the hem had fallen down on one leg of the suit trousers and the stitching had come away inside the trouser pocket. I went to the Middlesbrough store to be told the manager doesn't work Sundays and I can't do exchanges or refunds you will have to come back on another day when it is convenient. It isn't convenient I work in Darlington all week. The gentleman said in that case I could go to the Darlington branch. I did on several occasions to be met with the same poor level of customer service. Eventually I did manage to go on a day when the manager was there although I didn't see him as he refused to come down stairs. I did not have my receipt, however, I did have my bank statement showing the payment to Greenwoods and would have been happy to exchange the goods. The manager refused to do anything, he wouldn't even do me the courtesy of speaking to me face to face. I am now in a position where I have had to glue the shoes, get someone to repair the suit and take the only action I could, write this review and vote with my slightly wet feet and not shop at Greenwoods again.Report this
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