McDonald's Restaurants Ltd

Mc Donalds

1 28/08/2008 by Soapy955

If I had a choice of no stars at all that is what I would give this restaurant!My Husband had ordered our food and while we were waiting my daughter said she wanted to go to the toilet. As we entered the disabled toilets (we used this as it was the only one downstairs) there was an overpowering, disgusting smell throughtout the room. I lifted the seat for my daughter to sit on the toilet, narrowly missing a HUGE, horrible lump of poo that someone had left on the seat! It had been smeared round too and there was some on the walls. I quickly got my daughter out of there and went to find a member of staff who was mopping the floors in the restaurant and told him what I had found. All he did was tell me where the other loos were and carried on mopping. This was on a Sunday lunchtime and the smell in there was so strong I can't believe it had only just happened. Maybe it was Saturday night revellers but I know the toilets hadn't been checked and cleaned for ages. This total lack of concern by the member of staff sickened me, as did the smell, so much that I wouldn't eat my food when it was eventually ready.I would not recommend this restaurant. regardless of whether the food was okay, it's just the attitude of the staff that I can't accept.